Manager Business Technology

1 week ago

Kuala Lumpur, Malaysia SCICOM (MSC) BERHAD Full time

Executing project management plans for new and existing projects (Within ICT department) - Providing advice and point of contacts with B&D, PMO and ICT teams on all ICT projects implementation. - Develop and maintain project documents and governance mechanism. - Monitoring and reporting on project progress against predetermined scope, timeline, follow up and other specifications related to ICT department. - Enforce ICTBT policies and practices, which recognize the current and evolving needs of all the stakeholders. - Handle Request for Proposal (RFP) & other Technology Proposals. - Prepare Capex/Opex for new RFP. - Prepare policies and process related to project bidding and project execution based on the scoping done by B&D or Client aligned with ISO standard. - Provide technical process flows and other technical document with a help of other ICT division heads whenever there is any request from the client. - Benchmarking the system capabilities and the limitations of various system deployed at Scicom to carry out client profiling. Also, to look at alternate option/services which could be provided to the client - To provide a standard scoping document with a standard timeline of ICT system infrastructure implementation. - Prepare internal Project Planning using Microsoft Project and follow up accordingly. Qualifications / Work experience /Skills: Bachelor’s Degree with Business Management/Technology - Possess Project Management qualifications (ITIL, PMP and PRINCE2) would be an added advantage - Possess an ISMS certification would be an added advantage - Develop plans for implementation of projects and the exploitation of contact center technologies relevant to the goals for the organization - Well-developed capacity for critical, conceptual, and reflective thinking, and multi-faceted problem-solving skills - Excellent knowledge in Microsoft Excel, Word, Project Plan and Power Point presentations - Ability to lead implementation team and experience to a range of circumstances requiring considerable interpretation - Excellent oral, written and listening communication skills - Ability to prepare technical write-up and present reports - Ability to communicate at all levels of the organization and clients - Ability to deal with sensitive issues and manage information in a confidential manner - Possess a high level of interpersonal skills - Ability to work as part of a multi-disciplinary team to assist with the ICT Projects required by the organization - Demonstrated ability to build and sustain positive relationships with team members
Bachelor's or Equivalent

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