Leasing and Marketing Manager

**BE PART OF THE HILLS FAMILY**

The Hills in 2019 re-transformed from a mall to a community lifestyle hub right in the heart of Kuching City.

**ROLES & RESPONSIBILITIES**

Position Overview:
The Leasing and Marketing Manager will be responsible for driving leasing activities, managing the tenancy mix, and implementing effective marketing strategies to enhance the mall's profile and increase footfall.

**Leasing Responsibilities**:
**1. Tenancy Mix Planning**:

- Plan and implement the tenancy mix strategy, ensuring a diverse and attractive mix of tenants.

**2. Tenant Engagement**:

- Identify and engage with potential tenants for new leases and renewals.
- Implement strategic plans for the leasing department to maximize occupancy.

**3. Lease Negotiations**:

- Negotiate lease agreements, rental terms, and other contractual conditions with prospective tenants.
- Ensure mutually beneficial arrangements for both the mall and tenants.

**4. Authority Approvals**:

- Manage all aspects of authority approvals related to leasing business, including renovation works, takeover/handover of premises, and fitting-out works.
- Liaise with consultants and local authorities to ensure compliance (e.g., local council, BOMBA).

**5. Landlord-Tenant Relationships**:

- Plan, establish, and maintain good landlord-tenant relationships.
- Resolve tenant concerns and issues promptly and professionally.

**6. Documentation Review**:

- Review and verify lease documents, management reports, and transaction-related documents.
- Ensure accuracy and compliance with leasing policies.

**7. Team Management**:

- Develop and maintain professional standards within the Leasing team.
- Maintain the integrity of leasing systems and reports.

**8. Reporting and Forecasting**:

- Prepare regular reports and forecasts to support decision-making.
- Stay informed about market dynamics, consumer behavior, trends, and economic conditions impacting leasing activities.

**9. Strategic Decision-Making**:

- Identify opportunities for growth, optimize leasing strategies, and make strategic decisions.
- Implement plans to enhance overall leasing performance.

**Marketing Responsibilities**:
**Offline Marketing**:
**1. Event Management**:

- Oversee all events, managing respective event P&Ls.
- Support and execute successful events to deliver high-quality and profitable outcomes.

**2. Vendor and Stakeholder Management**:

- Manage relationships with third-party partners, event agencies, vendors, exhibitors, and catering suppliers.
- Ensure effective collaboration and coordination during the event planning process.

**3. Strategic Planning**:

- Strategically plan and execute marketing collateral for the mall, co-working space, and F&B outlets.
- Conduct market research, gather information, and negotiate contracts.

**4. Competitive Analysis**:

- Analyze competitive market strategies, examining trends, markets, and marketing tools.

**5. Networking**:

- Liaise and network with customers, colleagues, suppliers, and partner organizations.
- Represent the mall at press conferences, open days, exhibitions, etc.

**Online Marketing**:
**1. Customer Relationship Management (CRM)**:

- Build and maintain good relationships with existing and potential customers.
- Increase customer base and loyalty through effective CRM.

**2. Content Creation**:

- Copywrite publications, produce presentations, and press releases.
- Manage and report on the ROI of marketing campaigns.

**3. Brand Building**:

- Build the mall’s branding and corporate identity through marketing channels and social media.
- Utilize online platforms for marketing activities, forums, public communications, and CRM.

**JOB REQUIREMENTS & QUALIFICATIONS**
- Bachelor’s Degree in Marketing, Advertising, Business Administration, or a related field.
- A minimum of 3-5 years of working experience, especially in sales, marketing or related field.
- Strong passion for sales, business development, and innovative marketing.
- Excellent interpersonal and communication skills.
- Proficient in English -both written and spoken.
- Team-oriented with the ability to work both collaboratively and independently.
- Strong personal discipline, willingness to work hard (but not necessarily long hours).
- Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously, and flexible to meet team needs.
- Well-groomed, with a pleasant personality and positive attitude.

**REMUNERATION & BENEFITS**
- RM5,000 - RM7,000 of basic salary (Remuneration package commensurate with experience and qualification)
- Statutory Contribution: EPF + SOCSO + EIS + Staff Benefits

**WORKING HOUR**:

- Monday - Friday; 9.00am-6.00pm

**WORKING LOCATION**:

- Kuching, Sarawak

Pay: RM5,000.00 - RM7,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuching: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experien