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Guest Service Representative

2 weeks ago

Sepang, Malaysia Asia Career Full time

**RESPONSIBILITIES**:

- Actively engage with potential guests in nearby areas to introduce our spa and wellness services.
- Provide clear and friendly information about treatments, packages, pricing, and promotions.
- Greet guests warmly and escort them to treatment rooms or relaxation areas as needed.
- Build rapport with guests and encourage walk-ins or bookings through personalized service.
- Handle guest inquiries and resolve any concerns or complaints professionally and efficiently.
- Maintain a high standard of personal grooming, hygiene, and professional appearance.
- Support the spa team in delivering a consistent and exceptional guest experience.

**BENEFITS GIVEN**:

- Accommodation & Transportation are provided.
- On-duty meal, uniform and training will be provided by the company.

**REQUIREMENTS**:

- Good spoken of English.
- Presentable and well-groomed.
- Interested to work in Spa lounge.
- Willing to work in rotational shift.

**Our Spa lounge is located at KLIA, Sepang

**Job Types**: Full-time, Permanent

Pay: RM2,200.00 - RM2,500.00 per month

**Benefits**:

- Meal provided
- Professional development

Schedule:

- Day shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Commission pay
- Tips

**Experience**:

- Customer service: 1 year (preferred)