Front Desk Rm2100-rm2300 + All.+ Incentives +
19 hours ago
_**Nature of Business :Established international hotel**_
- **Location : Putrajaya**_
- **Position : Front Dest /Guest Service**_
- **Salary Range : RM2100-RM2300 + night allowance + incentives**_
- **Working Hours & day : 6 days - rotational shift 24 hours ( 7.5 working hours/day)**_
- Job description:_
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys.
- Ensure rates match market codes, document exceptions.
- Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages.
- Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station.
- Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.
- Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
- Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
**Requirements**:
- Able to work permanent & full time
- Speak basic English
- Able to work rotational 24 hour shift
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,100.00 - RM2,300.00 per month
Schedule:
- Rotational shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
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