Customer Service Manager

Responsibilities:Log and update all incidents accurately in the helpdesk ticketing system.Develop a strong understanding of company products, logistics workflows, and service features.Guide suppliers and buyers on portal usage, order processes, and system navigation.Provide onboarding, service provisioning, and training support to suppliers within the 3PL...

Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

This is a full time on-site role for a Customer Service Executive located in Georgetown, Penang. **Responsibilities**: - Handling customer inquiries promptly and professionally, providing accurate information - Resolving issues to ensure customer satisfaction - Managing customer support requests and conduct follow up communications - Managing customer...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**Responsibilities**: - Position: - Customer Service Officer - **Job Description**: - What You'll Be Doing- Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for...

**Job description** As a Customer Service - Call Centre Representative, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of **RM2,000 - RM2,300** is inclusive of basic salary and Other benefits. If this sounds like...

_**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...

**Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...