Telemarketing Executive

1 week ago

Kelana Jaya, Malaysia KREDIT RAKYAT Full time

We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.

To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.
Telemarketer Responsibilities:

- Initiating sales with potential customers over the phone.
- Delivering scripted talks that describe the company’s products or services
- Explaining products and answering customer’s inquiries on the product
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Meeting sales quotas.
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future
- Following up on previous customers for potential sales
- Maintaining records of customer contacts
- Completing customer surveys to obtain information about potential customers

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Malay (preferred)

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