Clinical Executive, Pd

1 week ago

Petaling Jaya, Malaysia Fresenius Medical Care Full time

**Primary Purpose**

In addition, you will assist in the preparation/ management of project timelines & support FME business requirements. Due to the nature of business in the region, extensive travelling will be required.

**Accountabilities**:

- To support Business Manager, PD (Peritoneal Dialysis) and territorial requirements, to ensure excellence in service in all areas of accounts (Hospitals, PD units & wards).
- To provide ongoing, close support to all accounts in the territory.
- Promote and sell medical equipment, consumable products to government, private and NGO sectors, able to develop long term business relationship with existing and potential clients.
- Attend business reviews on periodical basis to review accounts & territory performance.
- Identify new business opportunities, customers, markets and potential products.
- Manage other administrative tasks that will be assigned based on the business and department needs from time to time (inventory, database, competitor analysis among other key tasks).
- Organize/coordinate events/talks/seminars to customers/patients/clients.
- To maintain highly respected relationships, within & outside the organization.
- To develop and support education programs & provision of clinical and product training to patients/customers in hospitals or at patient’s home.
- To report patient’s condition to the nephrologist and nursing team upon completion of each patient visit/assessment on time.
- To provide advice and guidance to patients who require dialysis reimbursement in ensuring patient has uninterrupted dialysis treatment.
- To ensure effective coordination between account’s nursing team, customer services and logistics for timely & reliable home-care service & support.
- To provide on-call support during and after office hours (after office-hours support will be based on clinical roaster).
- To support patient care during high workload period or the absence of the other team members.
- Any other tasks, support and territories as deemed required.

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