Operation Manager
3 days ago
**Duties and responsibilities**
- Develop and implement operational policies and procedures for efficient operations
- manage day-to-day operations, overseeing the operations team and department
- monitor employee and team performance, offering coaching, training, and feedback for improvement
- handle budgets, forecasting and resource allocation to meet strategic goals.
- cultivate and maintain relationships with vendors and suppliers
- implement quality assurance measures for products/services and monitor production KPIs
- enhance customer service quality and satisfaction
- analyze data to identify process improvement opportunities and cost savings
- manage supply chain processes, including inventory, production, sales, and sourcing
- optimize workflows and processes for efficiency and cost-effectiveness
- report on operational efficiency and quality standards
- provide training and coaching to subordinates whenever needed
**Requirement**
- Bachelor’s degree in Business Administration / Marketing or any other professional qualification.
- Preferably at least 5 years of related working experience
- strong time management and decision-making skills
- excellent critical thinking and management skills
- proven work experience as Operations Manager or similar role
- good communication skills in English, Malay language for both spoken and written
- able to lead a team to achieve the KPI
- excellent leadership and communication skills and able to work with different levels of management
Pay: From RM4,500.00 per month
Schedule:
- Monday to Friday
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