Job Opening for IT Operation Analyst

7 days ago


Perak Tengah, Malaysia Kamlax Global Technologies SDN BHD Full time

Key Responsibilities:
1. Translate the HOD’s strategic insights and gap analysis into actionable

operational improvements.

2. Support initiatives to close gaps in IT Management, GRC, Cybersecurity, and IT

Support.

3. Provide analytical insights and data visualizations to support operational

decisions.

4. Improve operational performance through continuous monitoring, reporting, and

feedback loops.

5. Implement governance and compliance initiatives and monitor cybersecurity

protocols.

6. Ensure timely follow-up and closure of risk mitigation activities.

7. Ensure effective support for business continuity plans through documentation,

coordination, and scenario testing.

8. Facilitate resilience and rapid response during incidents and disruptions.

9. Serve operational roles in System Administration, IT Governance, Risk (GRC),

Compliance, and Business Continuity to mitigate risks from key personnel

dependencies.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, IT Audit, or a

related discipline.
- At least 8 years of experience in IT operations, data analysis, risk management, IT

audit, and compliance.
- Practical knowledge of IT governance, risk management, cybersecurity

principles, and business continuity execution.
- Strong proficiency in analytical and visualization tools (e.g., Excel, Microsoft

Teams, Power BI, PowerPoint).
- Familiarity with emerging technologies, including automation and analytics. ITIL, CISA, or equivalent operational IT certifications are desirable.
- Good understanding of cybersecurity frameworks, risk management, and

compliance practices.
- Experience with IT infrastructure management, including system administration.
- Knowledge of business continuity planning and disaster recovery processes.
- Familiarity with automation tools and emerging technologies (AI, RPA tools).
- Strong analytical thinking, problem-solving, and communication skills.
- Ability to collaborate across multiple teams and stakeholders.
- Proactive, self-driven, and able to work with mínimal supervision.
- Flexibility and adaptability to changing environments and priorities.

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- GRC: 5 years (preferred)

Work Location: In person



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