Contact Centre Executive
2 weeks ago
Job Responsibilities:
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
- Ensure effective and timely follow-up with internal and external parties on pending cases
- Manage and resolve customers’ complaints and feedback with a good closure
- Perform any other duties that may be assigned by the supervisor
Requirements:
- 2-4 years of experience in a call centre environment and/or insurance industry is preferred
- Passion for service, and the right aptitude and attitude to deliver excellent service
- Excellent written and verbal communication etiquette and manner
- Analytical mind and effective problem-solving skills
- As this role relies heavily on technology, it will be to your advantage if you are able to learn how to use new technologies rapidly
- Able to converse in Cantonese and Mandarin will be necessary as most of the clients are Chinese
- Willing to work on shift rotation, between 8:00am to 7:00pm
**Job Type**: Permanent
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bukit Bintang: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer Service: 2 years (preferred)
**Language**:
- good Mandarin (preferred)
-
Admission Executive Officer
1 week ago
Bukit Bintang, Malaysia Premium Language Centre Full time**Scope of responsibilities**: **Admissions & Application Support** 2. Provide accurate admissions information, including policies, procedures, and deadlines. 6. Notify applicants of admission decisions and guide them on next steps. **Student Engagement & Support** 7. Maintain regular communication with applicants, addressing inquiries and concerns. 8....
-
english language instructor
2 days ago
Bukit Bintang, Malaysia Premium Language Centre Full time 40,000 - 60,000 per yearENGLISH LANGUAGE INSTRUCTOR JOB VACANCYAre you passionate about teaching and inspiring students to achieve real progress inEnglish? Join our dynamic, multicultural team at Premium Language Centre, Bukit Bintang,Malaysia, where learning is interactive, engaging, and transformativeWhat You Will DoDeliver engaging, interactive, and effective English lessons...
-
Mandarin-speaking Customer Service Executive
14 hours ago
Bukit Bintang, Malaysia Miki Travel Sdn Bhd Full time**Mandarin-Speaking Customer Support Executive (24/7 Call Centre)** - Location: Menara Worldwide, Bukit Bintang. KL_ We are seeking a **Mandarin-speaking Customer Support Executive** to join our dynamic 24/7 global support team. If you're fluent in Mandarin and English, passionate about travel, and enjoy helping others, we want to hear from you! **Work...
-
Sales and Marketing executive
2 days ago
Bukit Raja, Malaysia MMW Bone Alignment Centre Full time 2,400 - 12,000 per yearPosition: Sales & Marketing ExecutiveLocation: MMW Bone Alignment Centre, Bandar Bukit Raja, KlangAbout UsMMW Bone Alignment Centre provides natural, non-invasive healing through traditional Chinese bone-setting methods combined with modern wellness approaches. We help individuals recover from sprains, joint misalignments, scoliosis, sciatica, and chronic...
-
Regional Marketing Executive
14 hours ago
Bukit Bintang, Malaysia IONIAGA SDN BHD Full timeAs a Regional Marketing Executive, you will report to the Regional Director and your responsibilities will include but are not limited to: - Being the point of contact for the different countries in terms of collaterals and sales kits. - Developing, planning all marketing, advertising and promotional campaigns. - Coordinating, planning and organising...
-
Kumon Centre Admin Taman Seri Impian Bukit Mertajam
14 hours ago
Bukit Mertajam, Malaysia TAMAN SERI IMPIAN Full time**Responsibilities**: - Opening and Closing of Centre - Manage centre administrative tasks - Mark and record worksheets - Pick and pack student’s worksheets for next class day - Assist in observation and instruction on students **Requirements**: - Min. SPM qualification - Like to deal with children - Patient, pleasant, polite & responsible **Working...
-
Executive,operation(Franchise)
1 week ago
Bukit Jalil, Malaysia BE International Marketing Sdn Bhd Full time**Overview of the Position**: This role is to support and manage our business centre matters, including backend operations and event coordination, assisting local and international operations. As the key outlet contact person (Business Centre & Key In Point (BCKP)), responsibilities include overseeing daily operations like sales submissions, order...
-
Business Relations Executive/ Assistant
2 weeks ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 2,500 MYR ~ 4,500 MYR**Industry**: Retail, Real Estate- 【Roles & Responsibilities】- Assist in resolving escalated tenant’s issues and disputes regarding sales and services. - Collaborate with Sales Promotion department in ensuring that the strategies and objectives are aligned, ensuring that marketing initiatives support sales...
-
Property Executive
4 days ago
Bukit Bintang, Malaysia JOBBUILDER Full timeJob Description and Responsibilities - Attend to customers’ feedback professionally in compliance with Eco World’s service standards, offer reasonable alternatives in resolving customers’ feedback. - Monitor, follow up and prepare all necessary documentation, reports and photos for all building defective works and collaborate with other departments and...
-
Oriental Traditional Massage
1 week ago
Bukit Bintang, Malaysia Oriental Traditional Massage Full timeList-ID: 102765160Today 16:41 **Job Description**: - Jawatan kosong untuk wanita yang ada kerja Spa berumur 21-40 (Chinese Malay India) sesiapa yang berminat boleh WhatsApp +6 Show contact number Takde pengalaman pun boleh kerja 证聘华裔按摩小姐。 工多女少。年龄 21-40岁有兴趣可以连续还是WhatsApp +6 Show contact number - Job...