Customer Service

Act as the primary liaison between the customer and the sorting/inspection team. - Coordinate sorting jobs, ensuring accurate job setup and allocation of inspectors. - Track and monitor the status of ongoing sorting activities, providing regular updates to customers. - Ensure accurate and timely documentation of sorting results, non-conformities, and...

A Marketing Cum Customer Service key role is to plan, execute, and manage marketing activities while ensuring excellent customer service for hostel tenants and prospects. This position plays a key role in promoting the hostel’s brand, maintaining high occupancy rates, and ensuring positive customer experiences through effective communication, marketing...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

We are looking for: Customer Service Officer Industry:EMS Location:Senai, Johor **Job Description**: - Lead and manage the customer service team. - Build and maintain client relationships. - Coordinate with internal teams for timely delivery. - Monitor KPIs and improve team performance. - Handle escalated issues and provide feedback to management. -...

Ensure accurate data entry into the system. - Managing incoming calls, general queries, after sales customer service. - To assist daily administrative tasks **Job Requirement**: - Staff will need to work at Malaysia Office - Diploma / Bachelor Degree (Can match our English level requirement) - Proficient in English and Mandarin Language, Writing, Reading -...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. Asia's trusted leader in Noise,...

**JDs for Operation CS Excecutive**: 1) Follow up and liase with Customers 2) Coverage for Freighting Inclusive: Land, Sea, Air and basic custom brokerage 3) Liaise with internal team, Planning & Operation arrangement & coordination 4) Invoicing and maintaining TMS data **Details Job scope for Operation CS Executive**: 1) Received booking from...

* Liase with forwarder for shipment arrangement - Prepare documents for incoming outgoing shipment - Prepare delivery order of finished parts for delivery - Arrange schedule for store to delivery on time - Assist customer service - Creating sales order, billing and update customer portal - Ad-Hock task as required assigned by superior Working Hour...

We are looking for: Customer Service Officer Industry: Manufacturer Location: Senai, Johor Job description: - Responsible to deal with customer’s order and liaise with production department for order fulfilment; - Responsible to liaise with forwarders arrange shipment and prepare necessary documents for incoming & outgoing shipment; - Responsible...

ROLE AND RESPONSIBILITIESGeneral enquiries, emails & repliesOrder processingAnswering customers' calls and provide accurate information about products and services, taking input of issues and company redressal thereofMaintaining records of transactions and interactionsHandling complaints from customersIdentify and resolve customer's problems and complaints...