Inbound Call Centre

Handle incoming call in a polite and professional way with acccurate response. - Liaise with appropriate departments to resolve issues brought up by customers - Keep up-to-date on new or enhanced products / services - Support Team Leader and Managers to continuously review processes, identify and resolve service - Any ad-hoc tasks assigned by superior **Job...

**Industry: Finance service industry** **Tenure: Permanent/ Contract** **Responsibilities**: 1. To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing 2. To liaise effectively...

We are currently seeking an enthusiastic and customer-oriented individual to join our Contact Centre team as Junior Executive, Inbound Call.Key ResponsibilitiesHandle inbound calls professionally and provide accurate information regarding Koperasi Tentera's products, services, and member accounts.Attend to member inquiries, feedback, and complaints...

**Client Industry**:Insurance/shares services **Location**:TRX **Key Responsibilities**: - Deliver world class customer service via telephone - Provide a polite, professional and accurate response - Manager customer's expectations and display ownership for customer's requests - Liaise with appropriate departments to resolve issues brought up by...

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

Description **Primary Objective**: - Ensure excellent handling and end-to-end resolution of requests and complaints originated from inbound requests - Consistently gain knowledge, be efficient and professional to deliver high service quality - Analyze reasons for customer to call and work with internal teams to improve processes or system functionality...

We're seeking passionate individuals to deliver exceptional customer service and build strong client relationships. You’ll assist customers with their banking needs, provide tailored solutions, and foster trust through effective communication. **Job details**: - Handle a high volume of inbound calls from local and international customers - Manage...

Description **Primary Objective**: - Ensure excellent handling and end-to-end resolution of requests and complaints originated from inbound requests - Consistently gain knowledge, be efficient and professional to deliver high service quality - Analyze reasons for customer to call and work with internal teams to improve processes or system functionality...

Position OverviewWe are seeking a dedicated Call Centre Executive to support Healthway Medical Group's Executive Health Screening (EHS) and Medical Concierge services.This role is remote (based in Malaysia) and requires excellent communication skills, strong attention to detail, and the ability to manage patient enquiries with professionalism and...