Admin Executive

1 week ago

Kuala Lumpur, Malaysia ARES RESOURCES SDN. B Full time

Supervisor Dukungan Pelanggan/Pemasaran

Deskripsi Pekerjaan:
Sebagai Supervisor Dukungan Pelanggan/Pemasaran, Anda akan berperan sebagai jembatan komunikasi antara perusahaan dan klien, termasuk mereka yang bergerak di sektor real estat dan distribusi produk. Posisi ini mengintegrasikan layanan pelanggan dengan strategi pemasaran digital. Tanggung jawab Anda meliputi:
Menyediakan informasi produk atau proyek yang akurat dan profesional.

Mencatat dan mengelola data prospek atau pelanggan dalam sistem CRM.

Membuat dan menjadwalkan konten promosi untuk platform seperti Instagram, Facebook, dan TikTok.

Membantu dalam pengembangan materi promosi seperti brosur, katalog produk, dan kampanye pemasaran digital.

Mengkoordinasikan rapat, kunjungan lapangan, atau demonstrasi online.

Membangun mekanisme komunikasi tindak lanjut secara berkala untuk menjaga keterlibatan pelanggan.

Bekerja sama dengan tim penjualan, manajemen properti, dan manajemen untuk meningkatkan pengalaman pelanggan.

Membantu program loyalitas pelanggan dan mengumpulkan umpan balik.

Kualifikasi (Wajib):
Minimal gelar diploma/sarjana di bidang komunikasi, pemasaran, atau bidang terkait.

Minimal satu tahun pengalaman di bidang layanan pelanggan, pemasaran, atau penjualan.

Keterampilan komunikasi, kesabaran, dan interpersonal yang baik.

Pengalaman menggunakan media sosial untuk promosi bisnis.

Mahir menggunakan perangkat digital: Google Workspace, WhatsApp Business, Canva, dll.

Mampu menulis konten promosi yang menarik dalam bahasa Indonesia.

Disiplin, berorientasi pada tujuan, dan mampu bekerja secara mandiri maupun dalam tim.

Fasilitas dan Tunjangan (Tunjangan Khusus):
Tunjangan Komunikasi (kuota telepon dan internet):
Tunjangan BPJS Kesehatan dan Jaminan Sosial (Kesehatan & Ketenagakerjaan) (Karyawan Malaysia menerima tunjangan dari Organisasi Jaminan Sosial (SOCSO)/Dana Pensiun Karyawan (EPF)):
Pelatihan Pemasaran Digital dan Peluang Pengembangan Karier:
Bonus Akhir Tahun Berbasis Kinerja:
Cuti Tahunan, Cuti Sakit, dan Cuti Nasional sesuai Kebutuhan:
Lingkungan Kerja yang Profesional dan Suportif:
Potensi untuk dipromosikan menjadi Koordinator Pemasaran/Pimpinan Keberhasilan Pelanggan.

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 36 months

Pay: RM3,000.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person

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