Assitant Manager, Technical

4 days ago

Batu Kawan, Malaysia PKT Logistics (M) Sdn Bhd Full time

1. To provide technical support functions for the Local Area Network and Wide Area Network including the management of hubs, switches, routers, firewalls, and servers' operation.

3. Plan and Schedule training for technical staff to enhance skillset and support of new business range.

4. Take care of technical support team with strong leadership to meet user's expectations and business SLA.

5. Monitoring, maintaining and remote support on operating systems and networks, including the addition of new users to the network and establishment of rights and privileges.

6. Proactively addressing IT infrastructure issues that arise.

7. Enhance users' experiences through improved service management to users.

8. Monitor/Execute necessary action to minimize service cost to improve service profitability.

9. Manage resources for optimal performance. This will consist of resource management for daily operations, projects, administrative work, and time allotted for holidays and paid/unpaid time off.

10. Oversee IT related projects, network infrastructure and systems to ensure optimal performance is achieved.

11. To stay up to date with the latest developments in IT and identifying opportunities for innovation and improvement with the Warehouse IT infrastructure.

12. Keeping up to date with the latest developments in IT and identifying opportunities for innovation and improvement with the Warehouse IT infrastructure.

13. Escalation of issues/problems to keep Top Management informed, advise and provide recommendation to Top Management as and when needed.

14. Conduct tender, RFI (Request for information), RFP (Request for Proposal), or RFQ (Request for Quotation), including specifications for evaluation, approval process, and service agreement finalization.

15. Any other responsibility that may be assigned by the superior from time to time when the need arises.

**Salary**: RM3,000.00 - RM5,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Gym membership
- Health insurance
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT: 4 years (preferred)

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