Promoter, Promotizer and Brand Ambassador

1 week ago

Cheras, Malaysia RAFRA NAJAH HOLDING SDN BHD Full time

**Boxplus Digital Malaysia** is a leader in innovative logistics solutions, providing convenient and efficient parcel locker services for our customers. We are seeking energetic and customer-focused **Promotizers** to promote and educate users about our parcel locker systems while ensuring an exceptional service experience.

**Job Title**: Promotizer - Parcel Locker Services
**Location**: Johor Bahru
**Employment Type**: Full-Time

**Key Responsibilities**:

- **User Engagement and Assistance**:

- Act as the first point of contact for customers interacting with our parcel lockers.
- Assist users with locker operations, including parcel pickup, drop-off, and troubleshooting.
- **Promotion of Services**:

- Educate customers about the benefits and features of using parcel lockers.
- Promote new features, upgrades, or related services to enhance user adoption.
- **Customer Support**:

- Provide friendly and professional support to address customer inquiries or concerns.
- Resolve issues promptly or escalate them to the appropriate team when necessary.
- **Demonstrations and Training**:

- Conduct live demonstrations on how to use the parcel locker systems effectively.
- Offer training sessions to customers or potential clients when needed.
- **Feedback Collection**:

- Gather feedback from customers about their experience with the lockers.
- Share insights with the team to help improve service quality and user satisfaction.
- **Operational Checks**:

- Monitor the parcel locker system to ensure it’s functioning correctly.
- Report any technical or maintenance issues to the technical support team.

**Qualifications**:

- Strong communication and interpersonal skills with a customer-first attitude.
- Ability to explain technical concepts in a simple and clear manner.
- Previous experience in customer service, promotions, or sales is a plus.
- Tech-savvy and comfortable using digital tools or devices.
- Self-motivated, reliable, and able to work independently or as part of a team.
- Flexibility to work in different locations or shifts, including weekends if needed.

**What We Offer**:

- Competitive salary with performance-based incentives.
- Comprehensive training on parcel locker systems and customer engagement strategies.
- Opportunities for career growth in a fast-evolving industry.
- A positive and supportive work environment.
- Discounts or perks related to our services.

Join us as a Promotizer for Parcel Locker Services and play a vital role in revolutionizing convenience for our customers

**Job Types**: Full-time, Part-time, Permanent, Contract, Internship, Fresh graduate
Contract length: 6 months

Pay: RM1,800.00 - RM3,000.00 per month

Expected hours: 45 per week

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Public Speaking: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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