Account Manager

2 weeks ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The role is responsible for creating revenue stream from sales activity for the wholesale segment based on Maxis’ portfolio of Fixed services. This includes Infrastructure and other relevant products in order to drive growth and meet the market requirements. In short, this role involves in providing customize solutions to drive the sales growth for the relevant products in order to meet revenue targets.

What are you accountable for?
- Communicating with clients to understand their needs and explain product value, and generating leads
- To drive the sales for wholesale via tactical and long term marketing campaigns, promotions & product bundling geared towards convergence in the wholesale segment in order to meet the revenue targets.
- Building relationships with clients based on trust and respect in meeting sales target
- Providing pricing schedules for quotes, promotions, and negotiations in timely manners
- To keep track of user feedback, customer satisfaction, dashboards and metrics to measure performance against targets and customer experience and execute improvements where necessary.
- To work cross-functionally with teams from Sales, Marketing, Engineering and IT for the successful execution of go-to-market propositions.

What do you need to have for the role?
- Bachelors Degree
- Specialised in: Marketing, IT, Telecommunications
- Total Work Experience: 6-10 years
- Total Relevant Experience: 4 to 6 years
- Good grasp of the wholesale market and its requirements.
- Strong marketing and business acumen to be able to foresee and address the changing market requirements.
- Able to think across the business & focus on business needs - demonstrates deep understanding of solutions that could impact the business, and sees applicability of new, current, or emerging functional solutions to address current business issues.
- Has the capability/ skill at adjusting to the changing situations and overcoming obstacles - takes a broad business perspective to problem solving, leveraging depth and breadth of expertise to contribute to solving complex organizational and functional business problems.
- Ability to recognize and meet customers’ needs - champions the customer's needs within organization, overcoming substantial internal obstacles to deliver greater value.
- Ability to take charge and inspire with a compelling vision Good interpersonal skill.

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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