L1 / L2 Technical Support

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

As an L1 Technical Support, you'll be the first line of defense in diagnosing and resolving technical issues for TIME's network and system users. You'll handle service tickets, monitor systems through Jira, and ensure timely resolutions or escalations to L2/L3 teams. This role is ideal for those passionate about IT support, troubleshooting, and delivering...

Job Details:Work Location: Kuala LumpurContract Duration: 12 monthsWorking Hours: L1 (shift hours), L2 (8.45am - 5.45pm)Offered Salary: RM 6,000 (Level 1), RM 9,000 (Level 2)Job Responsibilities1. Application Operations SupportProvide daily operational support for business applications, ensuring smooth execution of Incident, Problem, Request, and Change...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

Tech Support L1/L2 Job ID: 5WWWW865 Location: Kuala Lumpur, Malaysia Work Mode: [Onsite | Hybrid] Job Type: [Permanent | Contract] Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and...

Tech Support L1/L2Job ID: 5WWWW865Location: Kuala Lumpur, MalaysiaWork Mode: [Onsite | Hybrid]Job Type: [Permanent | Contract]Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and...

Tech Support L1/L2 Job ID: 5WWWW865 Location: Kuala Lumpur, Malaysia Work Mode: [Onsite | Hybrid] Job Type: [Permanent | Contract] Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and...

Position Title: Technical Support Expert – L2 (App Support)Reporting to : Technical Support ManagerLocation: GTOWER, KLCCTeam : Technical Support (APAC, ANZ, EMEA and US support)Our client: IT solutions Provider, MNC with presence in over 116 countriesResponsibilities:Ability to keep Customer at the forefront of all requests and advocate for the Customer's...