Human Resources Manager

**1. HR STRATEGIC PLANNING**

**A) Workforce Planning**
- **Manpower needs analysis**:

- Annual HR budget
- **Organizational structure**:

- Succession planning
- **Salary & benefits review**:

- Departmental & individual KPIs

**B) Policy & Procedures**
- **HR policy development**:

- Employee handbook
- **Department SOPs**:

- Disciplinary policies
- **Operating procedures**

**2. RECRUITMENT & DOCUMENTATION**

**A) Local Employees**
- Recruitment process
- **Interviews**:

- **Offer letters**:

- Employment contracts
- **Orientation**

**B) Foreign Workers**
- Quota & approvals
- **Recruitment agencies**:

- Work permits/PLKS
- **Visa with reference**:

- Mandatory documentation
- **Medical examinations**:

- Insurance
- **Special contracts**

**3. MONITORING & COMPLIANCE**

**A) Record Systems**
- Employee files
- **Attendance/leave**:

- Performance
- **Disciplinary actions**:

- Training
- Evaluation
- Salary & claims

**B) Audit & Control**
- Internal HR audit
- Legal compliance
- Document inspection
- Regular reporting
- Employee statistics
- Risk management

**4. MONITORING & COMPLIANCE**

**A) Record Systems**
- Employee files
- Attendance/leave
- Performance
- Disciplinary actions
- Training
- Evaluation
- Salary & claims

**B) Audit & Control**
- Internal HR audit
- Legal compliance
- Document inspection
- Regular reporting
- Employee statistics
- Risk management

**5. EXTERNAL AGENCY RELATIONS**

**A) Labor Department**
- Employment Act compliance
- Case handling
- Mandatory reports
- Periodic audits

**B) Immigration Department**
- Foreign worker quota
- Permit renewals
- Permit cancellations
- Status reporting

**C) SOCSO**
- Registration
- Claims
- RTW Program
- Audits D) EPF
- Registration
- Contributions
- Reports
- Audits

**E) IRB**
- Monthly PCB
- Tax forms
- EA/EC
- Audits

**F) HRDF**
- Registration
- Contributions
- Training claims
- Reports

**6. LEGAL & LEGISLATION**

**A) Legal Consultation**
- Employment contracts
- Termination cases
- Court claims
- Confidentiality agreements
- Foreign worker issues

**B) Legal Compliance**
- Employment Act 1955
- Immigration Act
- EPF Act
- SOCSO Act
- PDPA
- Sabah/Sarawak Labor Ordinance

**7. EMPLOYEE WELFARE & MANAGEMENT**

**A) Local Employees**
- Benefits & insurance
- Health programs
- Internal activities
- Grievance handling
- Counseling

**B) Foreign Workers**
- Accommodation
- Transportation
- Healthcare
- Insurance
- Repatriation
- Integration
- Conflict management

**8. TRAINING & DEVELOPMENT**
- Needs analysis
- Training programs
- Effectiveness evaluation
- Documentation
- HRDF claims
- Certification Job scope / Responsibilities

**9. VENDOR MANAGEMENT**
- Recruitment agencies
- Insurance companies
- Panel clinics
- Training providers
- Worker accommodation
- Transportation
- HR systems
- House worker

**10. CRISIS & ISSUE MANAGEMENT**

**A) Local Employees**
- Disciplinary actions
- Poor performance
- Termination
- Retrenchment
- Strikes/Protests

**B) Foreign Workers**
- Absconding workers
- Disciplinary issues
- Accidents
- Deaths
- Emergency repatriation
- Cultural conflicts

**11. REPORTING & ANALYSIS**
- HR dashboard
- Executive reports
- Employee statistics
- Cost analysis
- Productivity
- Employee turnover
- Training ROI

**CRITICAL SKILLS REQUIRED**

**1. Technical Knowledge**
- Labor laws
- Immigration procedures
- HR systems
- Data management
- Financial analysis

**SOFT SKILL**

1. Effective communication

2. Conflict management

3. Negotiation

4. Leadership

5. Problem-solving

6. Cultural awareness

**MANAGEMENT SKILL**

1. Strategic planning

2. Project management

3. Risk management

4. Budget control

5. Decision making

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM7,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Attendance bonus
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Human Resources: 3 years (required)