Front Office Assistant

2 weeks ago


Bukit Bintang, Malaysia MY HOTEL BUKIT BINTANG Full time

As a Front Desk - Fresh Graduate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues.

**Responsibilities**:

- Greet and welcome guests with a warm and friendly demeanor.
- Check guests in and out efficiently, ensuring a smooth and pleasant experience.
- Manage reservations, both in-person and over the phone.
- Answer and address guest inquiries, concerns, and requests in a timely manner.
- Maintain accurate records of guest information and transactions.
- Handle cash, credit card transactions, and maintain a balanced cash drawer.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
- Provide information about hotel amenities, services, and local attractions.
- Ensure the front desk area is clean, organized, and welcoming at all times.
- Uphold the hotel's policies and standards to ensure a high level of guest satisfaction.

**Requirements**:

- High school diploma or equivalent; additional education in hospitality is a plus.
- **Fresh graduate in any related fields are encourage to apply**:

- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle stressful situations with grace and professionalism.
- Flexibility to work various shifts, including weekends and holidays.

Pay: RM1,700.00 - RM1,800.00 per month

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Night shift
- Weekend jobs

Pay: RM1,800.00 - RM1,900.00 per month

**Education**:

- STM/STPM (preferred)

**Experience**:

- Office Assistant: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    Ensures that all hotel's basic standards have been implemented, and those optional standards have been implemented where appropriate. - Ensures that all Front Office employees deliver the basic standard and provide exceptional guest service at all times. - Maintains positive guest and colleague interactions with good working relationships. - Assists in...


  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    **Key Responsibilities** - Delivers the basic standards and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Meets and greets all guests and assists with registrations. - Personally and frequently verifies that guests...


  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    Delivers the basic standards and provide exceptional guest service at all times.To greet all guests in a service orientated manner.Maintains positive guest and colleague interactions with good working relationships.Meets and greets all guests and assists with registrations.Personally and frequently verifies that guests are receiving the best possible service...


  • Bukit Bintang, Malaysia Kaite Property Management Sdn Bhd Full time

    Front Office AssistantJoin us at KAITE PROPERTY MANAGEMENT (a wholly owned subsidiary of Berjaya), a fast-paced growing hospitality company managing short-stay homes in the heart of Kuala Lumpur.As the first point of contact for our guests, Front Office Assistant play a vital role in creating a warm and welcoming experience. We are looking for friendly,...


  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    · Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times.· To greet all guests in a service orientated manner.· Maintains positive guest and colleague interactions with good working relationships.· Assists in greeting and checking-in VIP and Long Stay guests.· Personally and...

  • Front Office

    2 days ago


    Bukit Bintang, Malaysia AMBASSADOR MGMT SDN BHD Full time

    A hotel front office is the reception area where guests check in and out, get information, and request services. It's a central part of the hotel's operations. **Responsibilities**: Reservations: Handle bookings by phone, online, or in person Check-in and check-out: Manage the arrival and departure processes Guest services: Provide information, take...


  • Bukit Bintang, Malaysia Planet Mentari Sdn Bhd Full time

    Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...


  • Bukit Bintang, Malaysia Starus Hotel Full time

    2. Liaise with persons who may have requested managerial communication and/or persons who should receive managerial attention by reason of their status, the nature of the situation or simply to ensure that first class service has been/will be provided. 3. Be aware at all times as to the condition of the house, particularly relating to the number of rooms...


  • Bukit Bintang, Malaysia Kaite Property Management Sdn Bhd Full time 24,000 - 42,000 per year

    Front Office & Housekeeping SupervisorJoin us at KAITE PROPERTY MANAGEMENT, a wholly owned subsidiary of Berjaya, and a fast-paced, growing hospitality company managing short-stay homes in the heart of Kuala Lumpur.As a Front Office & Housekeeping Supervisor, you will play a crucial dual role in ensuring smooth daily operations at both the front desk and...

  • Front Office

    1 week ago


    Bukit Bintang, Malaysia ASTAR HOTEL (M) SDN BHD Full time

    The 1st point of contact for our clients. - To handle telephone calls reception duties & admin matters. - To manage the front office reception area. - To coordinate all incoming or outgoing mails despatching and courier documents - To attend to all inquiries from customers /visitors before directing them to the respective personnel. - To provide general...