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Customer Relationship Executive

2 weeks ago

Bukit Mertajam, Malaysia AN GROUP OF COMPANIES Full time

At **AN GROUP OF COMPANIES**, we believe in building strong, long-term relationships with our existing and new customer, while delivering exceptional products and services. We are seeking a passionate and dedicated **Customer Relationship Executive** to join our growing team.
- **Key Responsibilities**_
- Identify and generate new business leads
- Attract and secure potential clients
- Develop and maintain strong relationships with customers
- Understand client needs and effectively present product benefits
- Prepare and deliver customized sales presentations
- Negotiate pricing and close deals confidently
- Stay informed on market trends and competitors’ activities
- Monitor and report on sales performance regularly
- Handle after-sales service and resolve customer issues promptly
- Coordinate with internal teams to ensure smooth delivery of products/services
- Follow up on outstanding payments to ensure timely collection.

**Requirements**:

- Diploma/Degree in Business Administration, Marketing, or related field.
- At least 1-2 years of experience in customer service, sales support, or relationship management (Fresh graduates are encouraged to apply).
- Strong communication and interpersonal skills with a customer-focused mindset.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office; familiarity with CRM software is an added advantage.

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Opportunities for promotion

Ability to commute/relocate:

- Bukit Mertajam (14000): Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Customer support: 1 year (preferred)
- Telemarketing: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Malay (preferred)

Work Location: In person