Guest Service Officer

**LOCATION : No. 2, Hala Datuk 5, 31650 Ipoh, Perak** - Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional ,manner, cordially and with a pleasant smile. - Responsible for daily arrivals for check in and departures for check out including registration process and cashiering of all the...

Supervise and lead a team of guest service associates, ensuring high standards of service delivery. - Coordinate daily activities and manage the team’s workflow to ensure smooth operations. - Monitor team performance, providing constructive feedback, guidance, and coaching to enhance productivity and morale. - Foster a positive and collaborative work...

Job Description :Welcome guests warmly upon arrival and assist with check-in and check-out procedures.Handle guest inquiries, complaints, and requests professionally and efficiently.Provide accurate information about hotel facilities, services, and local attractions.Manage reservations, cancellations, and room allocations using the Opera system.Handle...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. We envisioned Tower Regency Hotel & Apartments Sdn Bhd as a dynamic and leading standard hotel, rendering above-par service, consistent...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Travelodge Ipoh debuts in January 2020 as the city’s first internationally-branded hotel. Our 268 newly refurbished guestrooms in a...

M Boutique Family of Hotels & Residences is a Malaysian Home Grown Hotel Brand featuring unique stylised homes that suit your personality. We encompass Boutique, Boutique Hotels, Service Apartments, Hotels with more homes to come! We are an organization that is family orientated and if you always wanted to try something new, we may be the best place for you...

Register guest and assign rooms. Accommodates special requests whenever possible. - Assist in pre-registration and blocking of rooms for reservations - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures - Understands room status and room status tracking - Knows room locations, types of rooms...

**1. Guest Services** - Welcome and greet guests or clients warmly upon arrival. - Handle check-in and check-out processes efficiently, ensuring accuracy in documentation. - Assist guests with inquiries regarding reservations, facilities, or services. - Address and resolve guest complaints or escalate issues to management when necessary. **2. Reservation...

Greet guests with a warm and friendly demeanor upon their arrival and escort them to their tables. - Present menus and provide recommendations based on guests' preferences and dietary restrictions. - Take accurate orders from guests and relay them to the kitchen staff promptly and accurately. - Serve food and beverages to guests in a timely manner, ensuring...

Job Responsibilities:Perform check-in, check-out, room assignment, room change procedures, and new room reservations.Ensure all guest data is accurately recorded in the hotel system.Greet guests, answer phones, handle and check emails.Attend to and resolve guest inquiries, complaints, and requests promptly and courteously.Manage cashier duties at the Hotel...