Business Development Leader

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

The Malaysia team comprises of a highly motivated bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players to accelerate digitization of the payments ecosystem.

If you are business savvy with the local payments, fintech and payments sector have the industry experience necessary to help further establish Visa as a leading payments solutions partner in Malaysia, you should apply.

**What a Business Development Leader does in Visa**:
Reporting to the Head of Sales in Malaysia, this role will be entrusted with a key portfolio of responsibilities including relationship management and the advancement of sales disciplines.
- Relationship management for a group of assigned accounts and work on growing overall Client volumes across all products (Debit, Credit, Prepaid & Commercial)
- Develop and maintain relationship between VISA and the clients through deep client engagements across client organization and all relevant stakeholders
- Contribute to development, production and implementation of initiatives outlined in Country and Account Plans
- Gather ongoing intelligence, monitor and analyse competitor strategies as well as to lead strategic responses in ensuring Visa’s competitiveness
- Attend to all client queries and issues, and provide timely and efficient solutions
- Develop an understanding of client strengths and opportunities and partner them to maximize their business potential
- Expand the penetration of existing as well as emerging products within current and new accounts
- Provide periodical reports (Weekly/Monthly/Quarterly) as agreed with Manager
- Contribute to the development of functional strategy
- Work closely with Marketing, Product, Merchant Sales and Solutions and other functions, you will be responsible for championing and leading the product and marketing development strategy of:

- New product penetration within current and new accounts or
- Expanding the penetration of existing products within current and new accounts
- Focus on advocacy to lay the foundation for the next phase of growth
- Establish alliance partners (non-banks, technology service providers, merchants) and create new business opportunities for growth of Visa business

**Why this is important to Visa**

As the electronic payments industry continues to evolve, Visa must have a strong understanding of client needs to be able to respond quickly with the right solutions and capabilities. The role plays a critical role in delivering Visa’s services to clients, and ultimately is responsible for maintaining strong relationships with our clients in Malaysia. The individual will work closely with our in-market team to meet client needs by bringing the best of Visa locally, regionally, and globally.

**Projects you will be a part of**:

- Building on the foundation of the payments ecosystem that is already set in Malaysia through a diverse set of partners and clients - financial institutions, merchants, fintech, government agencies, NGOs and other stakeholders.
- Expanding the Visa franchise in Malaysia

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
What you will need:

- At least 12 years of proven sales and relationship management, with expertise in the payments / financial services industry
- Strong track record of client service, strategy development and execution
- Strong management skills and ability to lead a team within a matrixed management organization.
- Proven ability to run, grow and protect the franchise collaboratively across functions and geographies.
- Ability to adapt to market needs and lead change management in an evolving environment.

What will also help:

- Digital curiosity, you stay current and up to date with the la