Customer Service Technical Support Executive

**Job Description for Customer Services Executive** As a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and...

3. Document and track support requests and resolutions in the ticketing system. 4. Escalate complex issues to higher level technical staff or management when necessary. 5. Assist in the setup, configuration and maintenance of computer systems and peripherals. 6. Offer guidance on best practices and procedures to customers to prevent future issues. 7....

**Responsibilities** - Schedule with customers on preventive maintenance activities - Document technical knowledge in the form of guide and manual - Liaise with external contractual support or vendors for hardware / software problems or defective products **Requirements**: - Bachelor’s degree in Information Technology or equivalent - Experience in...

**Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...

Finance / Accounts Executive Location: Cyberjaya, SelangorEmployment Type: Full-Time / ProtegeIndustry: Technical and Engineering Services / Oil & GasKey Responsibilities:As a Finance/Accounts Executive, you will manage the day-to-day accounting and finance operations, including but not limited to:·       Financial Management and...

Job description:We're Hiring: Japanese Customer Support ExecutivesLocation: Cyberjaya, MalaysiaEmployment Type: Full-time, Office-basedIndustry: Online Shopping PlatformWhat You'll DoHandle customer queries via chat, email, and calls in Japanese (English not required)Provide solutions and support related to online shopping experiencesEnsure high-quality and...

Job Descriptions - Responsible for technology leadership, expertise and support for Customer IAM services and products. - Technical SME in supporting Customer IAM services, products and operations. - Drive continuous enhancements and technological innovations for Customer IAM service. - Manage and own an appropriate suite of standards and procedures for the...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Customer...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...