Telemarketing Quality Assurance Officer

Job Description: - Manage staff attendance and leave records - Liaise with HR department - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Monitor call recordings and provide management with insights - Organize and tidying up reports - Work...

**Job description**: - Identify inquiries/issues/complaints raise by customers. - Log all incoming transaction in ticketing system for documentation / escalation / report - Escalate the requests /issues/complaints to appropriate division / department - Provide feedback once solution / outcome receives to customer - Comply with the KPI set by Quality...

Job Summary:The QA Executive ensures that all products and processes meet the company's quality and safety standards. This role involves implementing quality control systems, monitoring production, and supporting continuous improvement initiatives.Key Responsibilities:Implement quality control procedures and inspection standards.Conduct regular inspections...

Responsible to plan, execute, and carry out quality inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables according to HACCP standard - Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and...

_**Key Responsibilities**:_ - To accomplish quality assurance objective by monitoring, maintaining, implementing, reviewing, and enforcing the FSMS and HALAL policies & SOP related in the organization as well as manage the external and internal audits. This included but not limited to develops quality assurance plans by conducting hazard analyses and...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Required skill(s): excellent communication skills, negotiation, Able to communicate effectively over the telephone Computer knowledge is required ie MS Office : Excel, Word Independent, precise work Fluent language skills in English and Bahasa Malaysia. Good relevant product knowledge. - Understanding benefits is much more compelling. - Aptitude and...

Job description: - Follow up for any problematic case - Quality assurance - Daily and weekly report Requirement - Computer literacy - Experienced with microsoft outlook as a medium for business communication, invitation & schedule for any meeting assigned. - At least SPM leavers with experienced, fresh graduates are welcome **This position is for Myeg HQ...

Assist and report to Project Manager and attend site meeting if necessary, in order to liaise effectively with all level management and consultants for smooth progress.Monitor of site materials.Prepare related document e.g. site daily report, weekly report, and timely work update to superior or management.Ensure all documentation is in place, updated...

Identify inquiries/issues/complaints raise by customers. - Log all incoming transaction in ticketing system for documentation / escalation / report - Escalate the requests /issues/complaints to appropriate division / department - Provide feedback once solution / outcome receives to customer - Comply with the KPI set by Quality Assurances team - Adhere to...