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Receptionist Admin Assistant

2 weeks ago

Pasir Gudang, Malaysia IOT MANUFACTURING SDN BHD Full time

1. Greeting and Welcoming Visitors:

- Welcome guests, clients, and employees with a friendly and professional attitude.
- Provide directions and information to visitors regarding the organization's facilities, services, and personnel.

2. Answering Phone Calls and Transferring Calls:

- Respond to incoming phone calls promptly and courteously.
- Transfer calls to the appropriate departments or individuals.

3. Managing Front Desk Operations:

- Maintain a tidy and organized front desk area.
- Monitor and manage visitor access and security protocols.
- Receive and distribute incoming mail and packages.

4. Administrative Support:

- Provide administrative support to various departments, including photocopying, faxing, and filing documents.
- Assist in coordinating appointments, meetings, and conference room bookings.
- Maintain office supplies and place orders when necessary.

5. Customer Service:

- Assist clients and visitors with their inquiries or requests.
- Ensure a high level of customer service is provided at all times.1. Greeting and Welcoming Visitors:

- Welcome guests, clients, and employees with a friendly and professional attitude.
- Provide directions and information to visitors regarding the organization's facilities, services, and personnel.

2. Answering Phone Calls and Transferring Calls:

- Respond to incoming phone calls promptly and courteously.
- Transfer calls to the appropriate departments or individuals.

3. Managing Front Desk Operations:

- Maintain a tidy and organized front desk area.
- Monitor and manage visitor access and security protocols.
- Receive and distribute incoming mail and packages.

4. Administrative Support:

- Provide administrative support to various departments, including photocopying, faxing, and filing documents.
- Assist in coordinating appointments, meetings, and conference room bookings.
- Maintain office supplies and place orders when necessary.

5. Customer Service:

- Assist clients and visitors with their inquiries or requests.
- Ensure a high level of customer service is provided at all times.

**Requirements**:

- High school diploma or equivalent; additional certification in administration or customer service is a plus.
- Proven experience as a receptionist or in a similar customer service role.
- Fluent proficiency in both spoken and written English and Malay. Proficiency in other languages is advantageous.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Familiarity with office equipment, including printers, scanners, and telephone systems.
- Ability to work independently and handle stressful situations with patience and composure.

**Salary**: RM1,800.00 - RM2,100.00 per month

**Benefits**:

- Maternity leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Receptionisst: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)