Customer Service

Kami Sedang Mencari Pembantu Khidmat Pelanggan (customer service) di bahagian Operasi yang berumur 18-24 tahun untuk mengisi kekosongan jawatan di Syarikat kami. Dropjer Service Point, Kota Tinggi. Kelebihan : KWSP, SOCSO, SIP. Kelayakan : SPM,SKM,STPM, SIJIL, DIPLOMA ATAU SETARAF Fasiliti : Ruang Kerja Berhawa Dingin, Meja, Kerusi Pejabat, Telefon...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**Customer Interaction**: - Monitor and respond to customer inquiries, comments, and feedback on social media platforms (e.g., Facebook, Instagram, Twitter) and the company website. - Provide timely and accurate information regarding menu items, promotions, and restaurant policies. - **Feedback Management**: - Collect and analyze customer feedback to...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Kami Mencari calon berumur tahun, diutamakan lelaki yang bersemangat dan berdisiplin untuk menyertai pasukan kami sebagai Customer Service Operations di Dropjer Service Point, Sanggar KotaKELAYAKAN MINIMUMSPM / Sijil / DiplomaTUGAS & TANGGUNGJAWAB Mengurus dan merekod parcel pelanggan (imbas, terima, susun & serah) mengikut jenis kurier Menyusun, mengangkat...

**Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

Administrative - Carry out variety administrative and clerical tasks assigned by superior (mailing, scanning, printing) - Responsible to maintain an organized filing system - Develop and enhance the standard of procedure to drive continuous quality improvement - Answering phones calls and taking messages - Welcoming all visitors and interacting with them -...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...