Customer Service for Social Media/online

22 hours ago


Balakong, Malaysia Glory HR Solutions Full time

**Position: Customer Service Executive**

**Industry: Beauty & Health**

**Location: Balakong, Selangor**

**Employment Type: Full-time**

**Role Overview**:
**Qualifications**:

- Prior experience in a customer service role, preferably in the **Beauty & Health** industry.
- Experience managing customer interactions on **social media platforms** and **online marketplaces.**:

- Knowledge of e-commerce platforms (Shopee, Lazada, TikTok Shop).
- Strong written and verbal communication skills.
- Excellent problem-solving abilities with a focus on customer satisfaction.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Passionate about the beauty & health industry.
- Empathy and patience in dealing with customer inquiries and complaints.

**Job Type**: Permanent

Pay: RM3,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- Do you have experience managing customer interactions on social media platforms and online marketplaces?
- Do you have experience managing customer interactions on e-commerce platform? What platform do you handle?
- Notice period?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 2 years (preferred)



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