Household & Gadget Technician

6 days ago

Kuala Lumpur, Malaysia Uniqbe (M) Sdn Bhd Full time

**Responsibilities**
- Detect, analyze and repair the defective products.
- Provide online trouble shooting assistance whenever needed by other team members (such as online team) and customers.
- Manage customers’ requirements and expectations by providing accurate feedback and information to customer directly or customer service team.
- Compile and monitor products issues and repair cases. Provide feedback of the unusual and repetitive product defect cases to Product team.
- Maintain the proper use of repair tools and service centre equipment.
- Provide product training to team members.
- Perform all other duties, activities and responsibilities that may be assigned from time to time.

**Qualifications**
- 1 - 2 years of hands on repair experience at service centre for consumer electronics.
- Fluency in English and Bahasa Malaysia is required.
- Ability to work with mínimal guidance, a resourceful go-getter who is proactive and handles customers with skills and wit.
- Comfortable with using digital technologies to improve work efficiencies and effectiveness.
- Strong prioritization, organization, and problem solving skills.
- A team player with a high sense of ownership and commitment. Values trust and respect in creating a harmonious and united working environment.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- What is your expected salary?

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