Office Coordinator

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

ICAP

ICAP, part of TP ICAP group, provides a wide variety of execution and information services to wholesale market participants.

We offer broking services covering a wide range of asset classes, including Commodities, Credit, Equities, FX, Money Market Funds and Rates.

For each asset class, ICAP offers e-trading capability, giving clients the option to enter prices and execute trades directly via one of our hybrid electronic trading systems, or to engage with brokers who can identify and negotiate trades

Role Overview

The Office Coordinator will be responsible for oversight of the ICAP Malaysia office and facilities, including the management of Reception, manning of switchboard and receiving of gifts/vendors.

Role Responsibilities
- Managing the bookings of meeting and conference rooms.
- Mail Administration and handling of local and overseas courier services.
- Ordering and maintaining the provision supplies for the office, gifts to clients and staff when required.
- Maintenance of reception area, meeting and conference rooms.
- Perform general office clerk duties and errands
- Monitor and manage inventory of office supplies; order and distribute office supplies as necessary
- Maintain and manage security system
- Manage internal filing system and document storage matters
- Ordering and manage the printing matters
- Manage any issues related to tea-lady
- Assist in organizing staff travel booking accommodations and reservations as required
- Assist in office maintenance matters
- Assist any ad hoc / periodic company events / activities
- Handle internal and external phone calls professionally
- Handle incoming and outgoing fax, courier and mails and maintain records as necessary
- Immediately report to the Legal & Compliance Dept. any suspicion of market abuse, or pressure or request of any kind to act otherwise than in the best interests of TP ICAP in accordance with regulatory and compliance requirements.

Experience / Competences

Essential
- Organizational Skills: This includes the ability to manage schedules, prioritize tasks, maintain files and records, and ensure a smooth workflow.
- Communication Skills: Excellent verbal and written communication skills are crucial for interacting with colleagues, clients, and vendors.
- Technical Skills: Proficiency in office software (like Microsoft Office suite) and other relevant systems is often required.
- Time Management: The ability to manage time effectively, prioritize tasks, and meet deadlines is essential for maintaining productivity.
- Problem-Solving: An Office Coordinator needs to be able to identify and resolve issues that arise in the office environment.
- Customer Service: Strong customer service skills are important for interacting with internal and external stakeholders.
- Interpersonal Skills: The ability to build and maintain effective working relationships is vital for teamwork and collaboration.
- Multitasking: The ability to handle multiple tasks and responsibilities simultaneously is important in a fast-paced office environment.
- Attention to Detail: Accuracy and thoroughness in all administrative tasks are crucial for maintaining efficiency and avoiding errors.
- Professionalism:Maintaining a professional demeanor, particularly when handling confidential information, is essential.
- Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
- Ensuring strict adherence to all operational risk requirements, including adherence to TP ICAP Risk Management Framework, security policies, and compliance and regulatory requirements.
- Complete any mandatory training by the required deadlines.
- Act with integrity and due skill, care and diligence in carrying out your duties.
- Previous experience in office administration or a similar role is required,.

Job Band & Level
- Support 3

ICAP

Not The Perfect Fit?

Company Statement

We know that the best innovation happens when diverse people with different perspectives a