Customer Support Executive

9 hours ago


Simpang Ampat, Malaysia M & R Integrated Solution Sdn Bhd Full time

RESPONSIBILITIES
- Organize and schedule customer orders to an appropriate department.
- Handling customer shipment-received Purchase Order
- Prepare monthly forecast report & weekly reschedule report
- Handling all incoming customer queries and questions
- Resolving customer enquiry/concern and related issue
- Well Communicate/Coordinate and collaborate with cross-functional teams or department to ensure customer orders are met on time
- Adhering to a company’s policies and procedures at all times when assisting customers
- Maintain and manage customer files and databases.
- Experienced in customer services will be an advantage

**REQUIREMENTS**:

- Excellent written and verbal communication skills.
- Competencies in data entry, analysis, and management.
- Keen attention to detail and ability to effectively manage time.
- Able to work independently with minimum supervision.
- The ability to work in a fast-paced environment
- Good adaptability, sense of responsibility and patience.
- Able to perform multitask.

**Job Types**: Full-time, Permanent

Pay: RM2,800.00 - RM3,800.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Parental leave

**Experience**:

- Customer support: 2 years (preferred)

**Location**:

- Simpang Ampat (preferred)

Work Location: In person



  • Simpang Ampat, Malaysia M & R Integrated Solution Sdn Bhd Full time

    RESPONSIBILITIES - Organize and schedule customer orders to an appropriate department. - Handling customer shipment-received Purchase Order - Prepare monthly forecast report & weekly reschedule report - Handling all incoming customer queries and questions - Resolving customer enquiry/concern and related issue - Well Communicate/Coordinate and collaborate...


  • Simpang Ampat, Malaysia Executive Compass Full time

    **: - To manage full customer portfolio (including Profit & Loss, pricing negotiation, customer future forecast).** **- Understand customer’s needs and pass to Business Unit.** **- To colloborate with various departments (Sales, Engineering, Quality, Logistics )** **Summary** Responsible for managing all product-related activities for a strategic key...


  • Simpang Ampat, Malaysia Executive Compass Full time

    ** To act as Advisor to support Global Logistics Operations team, to advise or provide solutions when unexpected issue occur. **(This is not a day-to-day logistics operations position) - To design and execution of quantitative and qualitative research, the development of business processes to **monitor key market and technology trends** in...


  • Simpang Ampat, Malaysia Executive Compass Full time

    **Reporting to : Head of Operations** **Subordinates : 15 (include Manager level)** **Position type : Permanent** **Working mode : On-site** Plans, schedules and monitors the movement of materials through the production cycle to determine required materials purchases. Obtains materials using engineering and production schedules to maintain inventory at...

  • Laboratory Manager

    6 days ago


    Simpang Ampat, Malaysia Executive Compass Full time

    **Working mode : Onsite** - As a laboratory supervisor, **overseeing all laboratory daily activities** to perform continuous improvement of the quality system in lab. - Familiar in lab instruments like HPLC, GCMS, and UV. **Responsibilities**: - Demonstrate a primary commitment to patient safety and product quality. - Maintains a full understanding and...

  • Pre Clinical Research

    2 weeks ago


    Simpang Ampat, Malaysia Executive Compass Full time

    To support Product Development team on biocompatibility and toxicology processes, by performing test to evaluate the potential harmful effects of materials (eg. Chemical/ drugs) used in Medical Devices on human body. - Pre clinical investigation, to validate the safety and performance of a devices. **Responsibilities**: - Provides support for...


  • Simpang Ampat, Malaysia AIRGENS MACHINERY SDN BHD Full time

    Internship on Sales Support / Customer Service / Store Admin - to assists Sales Team on administration work - to support in customer groups - to assist in Store management **Job Type**: Internship Contract length: 3 months Pay: From RM800.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Day shift - Monday...

  • Mes Business Analyst

    2 weeks ago


    Simpang Ampat, Malaysia Executive Compass Full time

    Position level : Junior/ Senior Headcount : 2 **Responsibilities**: - Creation and updating of MES objects/modelling. - End user support & troubleshooting. - Participation in cross functional teams to articulate site requirements, co-ordinate site testing (user acceptance test, system simulation test) and documentation. - Creates training material and...


  • Simpang Ampat, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    Responsibilities: - Organize and schedule customer orders to an appropriate department - Handling customer shipment-received Purchase Order - Prepare monthly forecast report & weekly reschedule report - Handling all incoming customer queries and questions - Resolving customer enquiry / concern and related issue - Well communicate / coordinate and...


  • Simpang Ampat, Malaysia Brooks Instrument Malaysia Full time

    **Basic Function** Receive customer or sales representative inquiries regarding the company’s products and/or services. Review inquiry and research to obtain necessary information from policies, procedures, and other documentation. Coordinate problem resolution with appropriate department(s). Inform customer of response and/or problem resolution. Train...