Customer Service

6 hours ago


Kota Kinabalu, Malaysia RT 1994 Full time

1. Customer Service & Communication
- Greet and assist customers promptly and professionally.
- Provide product/service information and guide customers in decision-making.
- Manage customer feedback, complaints, and escalate issues when necessary.
- Ensure high customer satisfaction and maintain a positive company image.

2. Sales & Service Support (optional if relevant)
- Promote company products, services, and package with database.
- Assist in achieving sales targets.
- Support sales team with administrative and follow-up tasks.

3. Administrative Duties
- Maintain accurate records of customer interactions and transactions.
- Prepare complaint reports, forms, and documentation as required.
- Ensure proper filing, data entry, and handling of sensitive information.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Professional development

**Experience**:

- Customer service: 1 year (required)

Work Location: In person


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