Customer Service Agent

**Requirements**: Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

Position: Customer Service AgentEmployment Type: 2 months contractMarket: MY/SGProject: E-commerce, online shopping platformJoining Date: 17-Nov-2025Job description:* To respond promptly to customer inquiries via live chat and email, providing accurate information and assistance regarding E-commerce products, orders, and services.* To handle customer...

PROPERTY AGENT JOB SCOPE Certainly! Here's an overview of a property agent's job scope: **Property Agent Job Scope**: **1. Documentation and Legal Compliance**: - **Contracts**: Prepare and review contracts, agreements, and other legal documents related to property transactions. - **Regulations**: Ensure all transactions comply with relevant property laws...

As a Customer Service Agent (Technical), your role involves promptly responding to customer inquiries via omnichannel, ensuring accurate information delivery, and assisting with orders and products. - To respond promptly to customer inquiries via omnichannel, providing accurate information and assistance regarding Home Appliance and gadgets. - To handle...

**Job description**: - To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanour during interactions with customers, ensuring high-quality service and customer satisfaction. - To keep detailed records of customer interactions,...

As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...

**Job description**: - To respond promptly to customer inquiries and technical support via omnichannel, providing accurate information and assistance regarding home appliance products, orders, and services. **Remuneration Package**:RM 2.4k - RM 3.2k **Working Location**: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur. **Operation...

Job description:As a Customer Service Agent, your role involves quickly responding to customer inquiries via live chat and email, ensuring accurate information delivery and assistance with orders and products. You'll handle complaints effectively, maintaining professionalism and escalating complex issues for resolution, while continuously seeking...