Card & Customer Relation Assistant

Company DescriptionSISMA Auto is an authorized dealer for BYD with Sales Showcase in PJ33,IPC Mutiara Damansara and Flagship BYD 3S Centre in Glenmarie. BYD SISMA Auto Glenmarie is the largest BYD 3S centre in Malaysia.Role DescriptionThis is a full-time on-site role for a Customer Relations Executive, located in Shah Alam. The role includes managing...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

As a Customer Service Executive, you will play a vital role in ensuring exceptional customer experiences and satisfaction. Your primary responsibility will be to handle customer inquiries, concerns, and requests through various communication channels, delivering prompt and effective solutions. By providing accurate information, addressing customer issues,...

**Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other related duties and...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

To effectively present an efficient and courteous concierge/front desk service to customers to achieve the desired Key Performance Index (KPI) with the highest focus on Customer Satisfaction. - To effectively manage customer complaints/enquiries before escalation to the next level of authority. - To ensure all in-coming telephone calls are attended to...

**JOB PURPOSE** Carry out innovative Customer care, engagement, and customer retention programs for all clients. Primary duties are to ensure effective, timely and personalized attention to patients and family to support the Rehab Centre’s vision to become the Rehab Centre of choice serving the global community. Ensures a customer friendly environment...

Job Description: Provide comprehensive support services for Khind's group products, which include: - Attend and deliver exceptional customer service for customers visit our service centre or contact us through our hotline. - Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales...

Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor that phone calls are answered within three rings. - Provide information on current sales/service promotion or products. - Monitor and prepare weekly and monthly report to...

Minimum QualificationAt least have 1 year experience in customer service/sales/marketing or related fieldCan-do attitudeStrong verbal and written communication skillsInterested in the Japanese Language & CultureProficient computer skills, including Google Drive & Microsoft OfficeFull Job DescriptionRespond promptly to customer inquiries through various...