Intern - 6 Months

3 days ago

George Town, Malaysia Teleperformance Full time

Qualifications:
Qualifications:

- Possess a Bachelor's Degree (or equivalent) in Computer Science
- At least one accredited certification in 1 or more RPA platform (e.g. Power Automate, Automation Anywhere, UiPATH etc.)
- .NET certifications

Technical Requirements
- Experience with Power Automate, Automation Anywhere or UiPath or any other Automation software will be preferred.
- .Net or Java programming knowledge will be considered as a plus point.

Non-Technical Requirements
- Bi-lingual in English and Mandarin
- Ability to work independently and experience working as part of a global team on projects with professionals at all levels
- Strong commitment to professional and service excellence
- Excellent oral/written communication, planning, project management, networking and influencing skills
- Project planning and task estimation
- Strong analytical skills and logical approach
- Experience interacting with external clients
- Experience working with offshore teams to facilitate project work
- Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbal and in written form

**Responsibilities**:

- Participating in the development of new offerings and innovation using RPA
- Educating and presenting RPA implementation strategies across a wide spectrum of audiences
- Operate as a trusted advisor to recommend process automation improvements
- Work with process owners/SMEs and technology teams to analyze and assess automation feasibility
- Automate with RPA platforms to deliver business value
- Deliver in all phases of projects (Plan, Analyze, Design, Build and Test)
- Documenting business requirements, processes, and work instructions using inhouse methodologies
- Define technical, operational, and user requirements
- Create conceptual architecture and solution design materials
- Develop the solution against the design
- Develop and implement appropriate quality control and testing procedures, troubleshooting and training of automation robots
- Partner with cross-functional technology teams to integrate solutions and requirements solution strategies
- Support change management of existing processes
- Develop training materials

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