Manager, Commercial

Job Description
**About the job**

**What will you do**
- Conduct market assessment and identify addressable partners in terms of fit and scalability
- Approach and establish relationship with new partners, personal contact and rapport with key decision-makers of target accounts
- Perform sales activities and negotiations with major accounts in consultation with management
- Collaborate closely with the regional team to define strategies and priorities - coordinate the actions required for the accounts internally with the other departments
- Ensure flawless execution of the programs post contracts agreements and meet regularly with Financial Services partners and update them on the results of the campaigns
- Understand all partners’ business goals, objectives, KPI’s & key decision makers - understand their business objectives and propose marketing solutions with the usage of Rewards Points to help them attain their objectives, identify clear KPIs and targets for the success of the utilization of the points for the partner
- Balance partners’ requirements with the needs of the business while manage expectations
- Review progressive sales numbers against forecast on a daily and monthly basis
- Design marketing campaigns in collaboration with partners, and measure and share results to drive continuous improvement with respect to acquiring, developing and retaining customers
- Plan, schedule, prioritize and coordinate marketing communication and assets across all channels - understand the partners channels and work with the partner to push AirAsia Rewards promotions through their channels and to their base
- Refine segments, promotions and campaigns based on evaluation of campaign conversion, customer retention and campaign ROI - work with AirAsia Rewards Marketing team, Legal and Life Cycle Management (LCM) to propose campaign plans that will meet the business objectives of the partners
- Become versed in loyalty marketing and use that knowledge to advice clients effectively -ensure smooth customer experience across channels for the campaigns
- Address members concerns rapidly and ensure that queries are resolved at their satisfaction
- Participate in budget planning exercise

**Who are you**
- You must possess at a minimum a Bachelor’s Degree, in business preferably
- At least 5 years of working experience in a B2B commercial sales experience preferably in credit card, card spending and card acquisition
- Able to build strong working relationships at all levels
- Commercially-savvy, proactive and possessing a positive attitude
- Understanding of digital technology and its possibilities
- High standards for customer experience
- Able to overcome obstacles to execute flawlessly
- Strong project management skills with attention to detail and drive to make things happen, results oriented
- Strong communicator, both internally and with clients
- Experience in planning and executing direct marketing campaigns preferable
- Innovative and fresh thinking with a passion for solving problems and an ability to inspire others

**We are all different**:

- one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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