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Customer Services Associate

2 weeks ago

Puchong, Malaysia Lifework HR Services Sdn Bhd Full time

**We are looking for Customer Services Associate | Morning | Contract basis (Renewable based on performance) | Able to work from home after training in office (1 week -2 weeks)**

**If you are interested, kindly click APPLY with the attached resume or WhatsApp to (**011-21941890)**

**Responsibilities**:

- Handle bookings, inquiries, and complaints on shipment from customers
- Assist customers in resolving service issues, complaints, and claims compensation effectively.
- Liaise with Operations Team to achieve efficient resolution of customer esquires and issues.
- Effective in arranging for shipment pick up.
- Provide updates to customers on shipment tracking status.

**Requirement**:

- Diploma holder in any disciplines
- Minimum 1-year experience in a similar capacity will be an advantage added.
- Proficient in both oral and written English & Bahasa Malaysia.

**Salary**: RM2,300.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Service: 1 year (preferred)