Customer Service Team Lead Mandarin

1 week ago

Kuala Lumpur, Malaysia Devloit Full time

**Language-Mandarin**

**Role-Team lead**

**Shift
- Rotational**

**Team Leader Job Responsibilities**:

- Directs, administers and controls the day to day operations and activities of facilities and programs in an assigned area.
- Provides leadership, support and guidance to facility management.
- Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
- Participates in the implementation of divisional and company initiatives and strategies.
- Practices cost containment strategies, maintaining profitability and growth of area.
- Directs and oversees the business of the assigned facilities within a defined area through effective leadership and management of customer service, quality care, marketing, and responsible fiscal management.
- Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines and requirements ensuring efficiency and economy.

**Job Types**: Full-time, Permanent

Pay: RM2,674.43 - RM7,951.29 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

**Experience**:

- team lead: 1 year (required)

**Language**:

- Mandarin (required)

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