Operation Manager
17 hours ago
**Key Responsibilities**:
Oversee the logístical aspects of auction events, including venue preparation, setting up auction lots, and ensuring items are displayed correctly.
Coordinate the timing of events, including preview days, auction day, and post-auction procedures.
Ensure smooth operations during live auctions, including managing staff, auctioneers, and ensuring client satisfaction.
Supervise consignment intake, ensuring items are cataloged, photographed, and described accurately for auction.
Oversee stock management, including the receipt, storage, packing, and shipping of consignments.
Lead a team of administrative and operational staff, ensuring they are properly trained and equipped to handle auction processes.
Manage supplier relationships, negotiating contracts and overseeing service delivery.
Prepare and manage budgets for auction events, ensuring costs are within established limits.
Work directly with high-value clients and consignors, managing inquiries, providing assistance, and ensuring excellent client relations.
Source new consignments by building relationships with consignors, conducting outreach, and identifying market opportunities.
Manage auction software systems and technology infrastructure for online bidding, live-streaming, and tracking client bids.
Oversee the post-auction settlement process, ensuring payment collection and the return or shipping of unsold items.
**Requirement**:
At least 3-5 years of experience in managing operational teams.
Diploma or Degree in Business Administration, Event Management, Marketing, Art History, or a related field is typically preferred.
Fluent in both spoken and written Mandarin and English to communicate effectively with a diverse clientele.
Strong ability to lead a team, delegate tasks, and maintain operational efficiency.
Ability to address operational challenges and ensure smooth auctions.
Ability to handle multiple tasks, timelines, and budgets.
Familiarity with auction management software, inventory systems, and client relationship management tools.
**Job Type**: Permanent
Pay: RM5,000.00 - RM10,000.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Health insurance
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
- Yearly bonus
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