Learning Experience Designer

**Company Overview**: Alvigor is committed to fostering diversity, equity, and inclusion, reflecting the communities we serve. We embrace individuality and share a passion for exceptional service and innovative solutions. Alvigor is a multi-disciplinary Change Management Consultancy based in Singapore, and we are excited to be expanding our business across the ASEAN region. Join Alvigor, where every voice matters and where we empower change and innovation.

**The Position**: We are seeking motivated interns to join our dynamic and transformative team. This role offers fully remote work arrangements.

Alvigor is a leading consulting firm offering exceptional career paths and learning opportunities for students and fresh graduates. We are expanding and looking for new talents to join our innovative team.

**What We Do**: With our team of expert consultants, we’ve supported numerous clients since 2014 on a variety of change projects. Our teams focus on providing training in change management, adult learning, and education, delivering effective and attractive experiences to support our clients’ core business. We provide customer service and advisory support to our community and business partners on systems and processes, ensuring end-to-end process completion in line with customer-focused principles. We drive change and enable continuous improvement in all we do.

**Your Responsibilities**:

- **Instructional Design**: Assist in planning, organizing, updating, and developing training content to meet specific needs. Analyze learning needs, work with SMEs to develop course content, and create web-based or instructor-led courses. Track and analyze training program effectiveness.
- **Customer Engagement**: Provide customer service on eLearning-related activities, support system maintenance and project activities, and advise on global Learning systems and processes.
- **Operations**: Manage learning and servicing tools, participate in project activities, ensure continuous improvement and service enhancement, and align service delivery with global objectives.
- **Cross-Functional Collaboration**: Build relationships with HR colleagues and customers, collaborate with peers globally to ensure consistent service delivery, and drive global consistency.
- **Organizational Change Management**: Support organizational change initiatives, help design and implement change management strategies, and ensure successful adoption of new processes and systems.
- **Research and Development**: Conduct research to stay updated on industry trends, incorporate new methods and technologies into training programs, and drive innovation in instructional design.
- **Outputs & Deliverables**: Contribute to performance improvement, achieve high customer satisfaction, provide feedback and advice, and create educational content.

**What You Bring**:

- **Qualifications**: Currently pursuing a Bachelor’s Degree.
- **Skills**: Fluency in English required; additional languages a plus. Basic knowledge of e-content authoring tools (Articulate Presenter, Storyline, Lectora, etc.), digital technology, and editing software packages (Adobe Creative Suite).
- **Attributes**: Creative mind and storytelling skills, knowledge of eLearning concepts (SCORM, AICC, ADDIE), strong analytical and problem-solving skills, and a keen interest in instructional design and development.

**Job Types**: Full-time, Internship
Contract length: 6 months

Pay: From RM850.00 per month

**Benefits**:

- Professional development

Schedule:

- Early shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus