Sales Admin

2 weeks ago

Balakong, Malaysia FinexHR (Malaysia) Sdn Bhd Full time

**Job Summary**:
The Sales Support Assistant will play a crucial role in supporting the sales team by managing administrative tasks, assisting with customer inquiries, and ensuring a smooth sales process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

**Key Responsibilities**:

- **Administrative Support**:

- Prepare and process sales orders, invoices.
- Maintain and update customer records in the CRM system.
- Assist with the preparation of sales presentations and proposals.
- **Customer Support**:

- Respond to customer inquiries and provide information about products and services.
- Handle and resolve customer complaints in a professional manner.
- Coordinate with other departments to ensure timely delivery of products and services.
- **Sales Coordination**:

- Support the sales team with scheduling meetings and managing calendars.
- Track and report on sales metrics and KPIs.
- Assist with the organization of sales events, trade shows, and conferences.
- **Data Management**:

- Maintain accurate sales and customer records.
- Generate sales reports and analytics to support decision-making.
- Ensure data integrity and confidentiality.

**Qualifications**:

- Bachelor’s degree in business administration, Marketing, or a related field.
- Proven experience in a sales support or administrative role.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Customer-focused mindset with a high level of professionalism.
- Ability to work independently and as part of a team.

Pay: RM2,500.00 - RM2,800.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person

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