Shared Service Centre Advisory
1 week ago
**JOB DESCRIPTION**
As a Vice President in the Shared Service Centre (SSC) Advisory team, you will work with the SSC ecosystem across Asia Pacific with a focus on ASEAN. You will be sharing best practices with clients, conducting process deep dives, facilitating white boarding sessions, building new client engagement frameworks and creating thought leadership content for pitching JP Morgan solutions. You will work closely with the Sales, Coverage and Product teams to support new sales, pipeline growth and portfolio targets.
**Job responsibilities**:
- Understand JP Morgan Core Cash, Trade and Merchant Services offerings in the region
- Advise CFOs, Treasurers, Finance Directors and SSC Leaders on diverse Strategic topics across the SSC journey
- Work with broader JP Morgan team - bankers, product, sales and any other teams to create a be-spoke SSC client engagement strategy to drive mandates and pipeline in Asia
- Leverage a differentiated client engagement approach by leveraging process discussions across Procure to pay, Order to cash, Record to report, Payroll and other SSC topics
- Support Sales throughout the Sales cycle to drive client meetings and deep dive workshops with an aim to create a be-spoke JP Morgan solution
- Keep track of emerging themes and build collaterals related to SSC best practices and industry themes. Leverage trends to position and present JP Morgan value proposition to clients
- Participate and present in Payment Leadership Series (PLS) and SSC marketing events organized by JPM across Asia
- Provide coaching to internal staff (Bankers, Sales, Client Service and Implementation) on SSC best practices and JP Morgan value proposition in addressing their cash management needs
- Ensure strong risk management, compliance and adherence to JP Morgan policies
**Required qualifications, capabilities, and skills**:
- Minimum of 12 years’ experience in Banking or Consulting firms
- Bachelor's degree or equivalent professional certification in finance, accounting, or a related field
- Experience in senior client stakeholder engagement (CFO, Treasurers, Finance Directors)
- Prior SSC Consulting with process knowledge covering key SSC and Finance themes
- Knowledge of key cash management offerings by Banks and their relevance to SSCs and strong understanding of working capital management along with its key drivers
- Extremely strong program management and organization skills
- Design thinking, process re-engineering and problem solving skills
- Strong at influencing a diverse set of stakeholders
- Strong inter-personal skills to instill confidence and trust
- Ability to build a network and develop strong working relationships
- Technically astute with experience in operations automation and data driven projects (Big data, Artificial Intelligence, Machine learning etc.)
**Preferred qualifications, capabilities, and skills**:
- Good understanding of ERP systems (e.g. SAP, ORACLE etc.), payment workflows and integration points with banking infrastructure
- Excellent communication skills with an ability to work across teams and geographies
- Hands on experience in setting up a Finance Shared Service organization
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized
-
Kuala Lumpur Centre, Kuala Lumpur, Malaysia BIPO SERVICE MALAYSIA SDN. BHD. Full time 6,000 - 14,000 per yearAbout the role BIPO SERVICE MALAYSIA SDN. BHD.' is seeking a talented and experienced Senior Service Delivery Manager to join our dynamic Shared Service Centre team. As a full-time position based in Kuala Lumpur City Centre, Kuala Lumpur, you will play a crucial role in driving the strategic delivery of our comprehensive suite of services to our valued...
-
Associate, Contact Centre Shared Service
22 hours ago
Kuala Lumpur Centre, Kuala Lumpur, Malaysia Agensi Pekerjaan PERSOLKELLY Malaysia Sdn Bhd Full time 30,000 - 40,000 per yearAssociate, Contact Centre Shared ServicesHandle customers/ agents enquiries and request via phone calls/ live chat and email regarding policy matters in a professional, clear, accurate and timely mannerAssess and manage appeals, feedbacks and minor complaints from customer/ agentsUpdate complete and accurate information on customer interaction in the...
-
Manager, Enterprise Technology Services
3 days ago
Kuala Lumpur, Malaysia DKSH Corporate Shared Service Centre Full timeAbout DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...
-
Team Leader
1 week ago
Kuala Lumpur, Malaysia BDP Global Services Centre Sdn Bhd Full timeData Processing work related to the logistic field: search, analyst, audit input, as well as reporting management. - Ensure discrepancies are escalated for prompt resolution. - Perform administrative and documentation functions. - Continuously improve on the existing business process. - Coordinate with vendors and customers on shipment progress and...
-
Finance Shared Service Center Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BDP Global Services Centre Sdn Bhd Full time 21,600 - 144,000 per yearPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at...
-
Finance Shared Service Center Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BDP Global Services Centre Sdn Bhd Full time 90,000 - 120,000 per yearPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Haworth International Full time 60,000 - 120,000 per yearJob PurposeSupport sales and project teams on design and specification works and collaborate as trusted partner and provider in solutions on products and services to fulfil and satisfy customers' desired workspaces strategy to enhance the value propositions that Haworth can contribute to the client's organisation and future workspaces. The ultimate objective...
-
Associate, Bid and Design, Shared Services Center
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Haworth Full time 40,000 - 80,000 per yearJob PurposeSupport sales and project teams on design and specification works and collaborate as trusted partner and provider in solutions on products and services to fulfil and satisfy customers' desired workspaces strategy to enhance the value propositions that Haworth can contribute to the client's organisation and future workspaces. The ultimate objective...
-
Business Centre Manager
5 days ago
Kuala Lumpur, Malaysia Quest Business Centre Full time**Operational Management**: - Oversee the daily operations of the business centre, ensuring smooth functionality of all facilities. - Manage office spaces, meeting rooms, and co-working areas to meet diverse client requirements. - Ensure compliance with health, safety, and regulatory standards. **Client Relationship Management**: - Serve as the primary...
-
Associate, Business Advisory Services Unit
2 weeks ago
Kuala Lumpur, Malaysia Malaysian Technology Development Corporation Sdn Bhd Full timeJob Responsibilities - Provide Financial Advisory Services towards excellence, focusing but not limited to Fund Raising, Valuation and Fund Review. - Collaborates with relevant Units and Department of MTDC to provide Financial Advisory Services for MTDC's clients. - Preparation of management account, financial projection, costing and pricing report. - Assist...