Assistant Quality Assurance Manager

**Position Title**: Assistant Manager, Quality Assurance **Report To**: Manager, Quality Assurance **Position Summary**: This position is critical in establishing, administering, managing and implementing an independent Quality Management System within the Ground Operations & Cargo Department. The Assistant Manager Quality Assurance - Ground Operations &...

**Requirements**: - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven track record of collaborating with...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

Overview Our client is seeking an experienced Quality Assurance (QA) Manager to lead and oversee the implementation of academic quality and compliance frameworks across the university. This role plays a key part in ensuring our institution adheres to regulatory standards, improves academic performance, and enhances operational excellence. Key...

**Job Purpose** The Quality Assurance Manager is responsible for the operational management and support of all activities relating to academic standards and quality assurance enhancement across the University. He/she is required to ensure that there is a regular cycle of feedback from students, staff and industry experts, all of which is used to share new...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Engineering (Metal Fabrication/Tool & Die/Welding) or equivalent.Overseeing the overall Quality Assurance function and ensure an...

**Position Title** - Assistant Manager, Quality Management & Compliance Monitoring **Reports To** - Chief Operating Officer, MAB Academy **Role Purpose** - The role is a Nominated Post Holder (NPH) approved by CAAM. The primary role is to verify, by monitoring activities in the field of training, that the standards as established by the ATO and any...

**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...

**Reports To** - Chief Operating Officer, MAB Academy **Role Purpose** - The role is a Nominated Post Holder (NPH) approved by CAAM. The primary role is to verify, by monitoring activities in the field of training, that the standards as established by the ATO and any additional requirements of the CAAM are being carried out properly. To ensure smooth...