Air Freight Operations Team Leader
5 days ago
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
PRIMARY DUTIES & RESPONSIBILITIES
Operations Excellence
- Lead, guide & manage team to deliver seamless services to our customers & work towards achieving all operational excellence KPIs in the department.
- Support and assist National Airfreight Manager to oversees the import and export division.
- Drive Safety culture within the department & act as role model for other staff within the organization.
- Seamless on-boarding & implementation of new business/customers with 100% ownership by all stake holders in the department to achieve all KPIs as per defined SLAs/handling instructions. This applies for all airfreight customers including export/import/brokerage.
- Ensure correct TGF policies are being adhered to in the department as per product & company policy and ensure compliance with correct export procedures to all countries and all approved network agency & co-load programs.
- Jointly responsible with country management for all regulatory compliance as it applies and monitor and ensure all staffs performed DP screening without fail for all shipments.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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