Restaurant Supervisor

16 hours ago

Puchong, Malaysia Rasadulu Cafe Full time

**Responsibilities**:

- Oversee daily F&B operations, including dining areas, bars, and banquets.
- Arrange staff schedule to ensure optimal utilization.
- Monitor and maintain quality standards for food and beverage preparation, presentation, and service.
- Develop and implement standard operating procedures (SOPs) for F&B operations to ensure consistency and efficiency.
- Coordinate with kitchen staff to ensure an adequate supply of food and beverages, considering forecasted demand.
- Train and supervise F&B service staff, including servers, bartenders, and host/hostesses and upsell skills.
- Monitor and manage inventory levels of food, beverages, and supplies, and place orders as needed.
- Ensure QC check and compliance with health and safety regulations, food hygiene standards, and licensing requirements.

*
- Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
- Ensure good procurement process in place and implement strategies to optimize revenue and minimize costs, including pricing, menu engineering, and minimized waste management.
- Collaborate with the marketing team to develop and implement promotions and special events to drive business.
- Conduct regular performance evaluations of F&B staff and provide feedback and coaching for improvement.
- Stay updated with industry trends and best practices, and recommend improvements to enhance the overall F&B operations.
- Perform any tasks as assigned from the superior.

**Job Requirements**:

- Bachelor in culinary arts or equivalent course
- Strong knowledge of food and beverage industry practices, trends, and regulations.
- Excellent organizational and multitasking skills, with the ability to prioritize and meet deadlines.
- Exceptional communication skills, both verbal and written.
- Strong problem-solving and decision-making capabilities
- Willing to work on evenings, weekends, and holidays if required.
- **Mandarin speakers are encouraged to apply.**

Pay: RM2,800.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- On call
- Rotational shift

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Food service: 1 year (preferred)
- F&B Management: 1 year (preferred)

License/Certification:

- Food Handling (preferred)

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