Administrative Assistant

4 days ago


Cheras, Malaysia ADR Partners Sdn Bhd Full time

Are you highly organized, detail-oriented, and passionate about customer service? We are looking for an **Administrative Assistant** to join our growing debt collection agency. As a key member of our team, you will play a vital role in ensuring timely follow-up on active accounts and accurately recording payments received.

**Key Responsibilities**:

- Conduct follow-up calls to clients with active accounts to ensure timely payment.
- Maintain accurate records of client communications and payments.
- Update account status and document payment transactions in our system.
- Assist with sending payment reminders and providing information to clients regarding their accounts.
- Collaborate with other team members to ensure smooth operation and resolution of outstanding debts.
- Respond to customer inquiries professionally and provide support as needed.

**Qualifications**:

- Strong phone communication skills.
- Excellent organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Experience in a customer service or administrative role is a plus.
- Proficient in MS Office and data entry.
- Ability to work independently and meet deadlines.

**Why Join Us?**
- Competitive salary and benefits package (monthly target Bonus)
- Positive and collaborative work environment.
- Opportunity for career growth within a dynamic team.

If you are ready to take on an important role in a growing debt collection agency, we want to hear from you

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Performance bonus

**Language**:

- Bahasa Melayu (required)



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