Regional Trainer

**Responsibilities**:

- Manage and provide training to staffs on Product Knowledge, Sales Technique, Presentation Skills and Operation Practices to enhance the business performance of the organisation.
- To work closely with Training Lead and team to execute trainings in store. Ensure that all retail staffs receive consistent training and latest updates to achieve required job competencies and provide great customer experience.
- To work closely with Operation/Retail team on Training Needs Analysis and provide training and development support to retail stores accordingly.
- Provide new staff training by positively reinforcing successful performance and give respectful and encouraging coaching as needed.
- Provide feedback to store leader on staff performance.

**Job Requirements**:

- Excellent communication skills in both verbal and written form.
- Familiar with online and face-to-face learning approaches and methodologies.
- Have the ability to present confidently in front of large audiences, and ability to provide constructive feedback.
- Good strategic thinking skills with the ability to plan and adapt strategies in anticipation of any changes or challenges with competing demands and tight deadlines.
- Good organisational and project management skills.
- Able to create and maintain a positive learning environment for all team members.
- Able to drive training initiatives and projects assigned.
- Able to quickly learn new technology, practices, adjust based off market needs, and drive new and updated programs.
- Able to work as a team player and also independently with mínimal supervision.
- Act with integrity and honesty that promote the culture, value and mission of the company.
- Must have own transport and must be willing to travel within assigned Switch or Urban Republic outlets.
- Must be willing to travel to Kuala Lumpur on a quarterly basis.

**Other Locations Available for Apply**:
Perlis, Kedah, Penang, Perak, Johor

**Job Types**: Full-time, Permanent

Pay: From RM2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Work Location: In person