Admin Clerk
2 days ago
**Job Summary**:
To manage and handle administrative task related to Customer Service (CS) department - covering processing of insurance of customer contacting the CS Team.
**Key Responsibilities**:
- To accurately process and send documents regarding customer within agreed Service Level - Turn Around Times
- Highlight & escalate to TL/ Manager any abnormal issues/ incidents that may impact to service levels.
- Support of the CS function by contacting said customer if any further information or upon sending of documents
- Escalate/ discuss with Manager any cases not able to resolve/ face any challenges with customers or stakeholders.
- Support CS Department assignments when required.
**Job Types**: Full-time, Contract
Contract length: 4 months
Pay: Up to RM2,000.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
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