IT Support

23 hours ago

Shah Alam, Malaysia Puncak Tegap Sdn Bhd Full time

**Requirements**:

- Strong Analytical and troubleshooting skills
- Excellent interpersonal communication skills (both verbal and written)
- Ability to work effectively in a fast-paced implementation environment
- Proactive to anticipate the needs of production
- Team player
- Highly organized with an ability to do multi-task
- Thrive in a high pressure, deadline-oriented environment
- Willing to learn new technologies and operating environments
- Resolve support tickets in a fast and professional manner
- Keep support requester updated on the progress of resolving their support ticket
- Log any bugs or feature requests in the helpdesk system
- Responsible for managing backups and tape rotation and data center day to day administration
- Diagnosing and resolving technical issues
- Providing desktop and server support
- Setting up and configuring new laptops and desktops including supports.
- Reporting faults and maintaining logs on servers, desktops and laptops
- Ensuring all logs for equipment and users are maintained
- Ensuring licensing for all software purchased is recorded and maintained
- Setting up new users and disabling expired accounts in accordance with HR requirements
- To carry out any ad hoc tasks as and when assigned by Superior
**Working Place : Pejabat Daerah Dan Tanah (Each District in Selangor)**

**Working Hour: 8.30 AM - 5.00 PM (Monday to Friday)**

**Job Types**: Full-time, Contract
Contract length: 12 - 24 months

**Salary**: RM1,800.00 per month

Supplemental Pay:

- Overtime pay
COVID-19 considerations:
All employees must be fully vaccinated.

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