Branch Manager

5 days ago


Petaling Jaya, Malaysia realme Executive Service Centre Full time

Position Title: Branch Manager
Location: Sunway Pyramid
Working days: 6 days in a week
Working hours: 10:30am - 7:30pm

**Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance)

**Requirement**
- Required language(s): English, Bahasa Malaysia.
- Effective oral and written communication skills
- Flexibility, goal-oriented and highly organized
- Prior experience in a management field, preferably customer relationship management.
- Able to investigate and analyze problems, make sound judgments and solve problems in a timely fashion.

**Responsibilities**:

- Carrying out managerial responsibilities, monitoring utilization of projects and efficiency of employees.
- In charge of people management, asset management and handling abnormal complaints.
- Ensuring customer problems are solved quickly.
- Building relationships with dealers, salesman and customers.
- Solving customer issues and complaints concerning.
- Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards.
- Bank in weekly balance to HQ.
**Benefit**
- Bonus and Salary Increment (Based on performance appraisal).
- Medical Benefits & annual medical checkups.
- Annual Leave and Public Holiday observes (Selangor State Public Holiday Day).
- EPF/Socso/EIS contribution.
- Training will be provided.

**Salary**: RM2,800.00 - RM3,500.00 per month

Schedule:

- Day shift


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