Customer Relationship Manager

1 week ago

Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time

**RESPONSIBILITIES**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.

**QUALIFICATIONS**:

- A Diploma/Bachelor’s Degree in administration or a related field.
- A minimum of 1 years’ experience in related fields, Fresh graduates are also welcomed to apply.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Priority for Mandarin speaker

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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